Yes! Vilanesse offers free shipping on all orders shipped within the United States. No minimum spend required—just add your favorite pieces to cart and we’ll handle the rest.

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Orders are typically processed within 1 to 4 business days (Monday to Friday), and delivery takes an additional 5 to 10 business days (Monday to Friday). So you can expect to receive your items within 6 to 14 business days total.

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We offer a 40-day return window for items that are new and unused. If you’re not 100% happy with your purchase, simply contact us and we’ll provide a prepaid return label for you to download and print. We also cover the return shipping—no restocking fees, no stress.

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We currently accept PayPal for all online orders. You can pay using your PayPal balance, or link a credit/debit card or bank account.

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Absolutely. All transactions are protected with SSL encryption for your safety. We also follow U.S. data protection regulations to ensure your data stays private and is used only for essential business purposes.

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We’re always happy to help! You can email us at info@vilanesse.com or use the contact form on our website. Our support team is available Monday to Friday, 09:00 AM to 17:30 PM (GMT-4), and we aim to respond within 48 business hours.

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